All orders are shipped worldwide through DHL with an approximate delivery time of 2-4 business days.
Please note at times unexpected delays may occur which Fly Lords has no control over and is not responsible for.
All orders processed during business hours Monday - Friday are dispatched the following business day. Please advise of a phone number when ordering. Orders cannot be cancelled after they have been confirmed through our website.
Please note we cannot ship to P.O Boxes as generally speaking our shipments require a signature on delivery. Certain out of range countries/areas will be shipped with regular DHL post (5-8 business days).
If a package is undeliverable, the customer will be held responsible for any return and original shipping charges. To prevent this from happening please look out for any delivery attempt notifications.
Please note we are not accountable for any orders that have been marked as delivered nor where delivery attempts have been made.
Fly Lords are not responsible for any customs charges or local taxes due to international shipment. Please familiarise yourself with your countries regulations as payment of these duties may be necessary to release your order.
Simply email firstname.lastname@example.org so we can allocate an Returns Authorisation (RA) number for you. However you should think twice, do you really want to return the most awesome fishing clothing in the world?
The Customer is to cover the cost of postage for returns. Fly Lords cannot be held liable for the loss of garments being returned. We recommend using a registered postal service to return goods, and keeping a record of the tracking details.
Once the items have been received, you will either receive your new item (for exchanges) or a full refund (excluding original shipping cost) subject to terms above..